Customer Comments
Here are some of our customer comments and performance reviews :
He was a very nice and polite young man, hard working and cleaned up after every stage of the work.
Satisfied: 10 / Recommend: 10
Installation Date: 11 December 2009 Gwithian Close, Torpoint
The installers were very good overall. The only problem I had was they did not take their boots off walking
in and going straight upstairs. I do however understand that it would have been inconvenient to keep taking their boots off.
Satisfied: 9 / Recommend: 9
Installation Date: 11 December 2009 Trezaise Road, St. Austell
The installer was a very hard worker, never stopped even for a drink. He took his tea with him and drank it as he went. Very satisfied with his work, very caring person.
Satisfied: 10 / Recommend: 10
Installation Date: 09 December 2009 Marldon Road, Paignton
Positive, very good and competant engineer.
Satisfied: 9 / Recommend: 7
Installation Date: 25 November 2009 Bradham Lane, Exmouth
They were brilliant, we could not have hoped for better people, they were a credit to themselves and to their company.
Satisfied: 10 / Recommend: 10
Installation Date: 20 November 2009 Gwencaro, Redruth
Both were very cheerful and helpful.
Satisfied: 10 / Recommend: 10
Installation Date: 13 November 2009 Croydon Gardens, Plymouth
A very professional job.
Satisfied: 10 / Recommend: 10
Installation Date: 13 November 2009 Fore Street, Redruth
The workmen were quiet and very friendly and just got on with the work. Yes without a doubt.
Satisfied: 10 / Recommend: 10
Installation Date: 10 November 2009 Plymouth
The installer was professional and courteous at all times when installing my central heating system.
Satisfied: 10 / Recommend: 10
Installation Date: 06 November 2009 Carbis Court, Redruth
Very courteous. Very professional. Extremely helpful. A pleasure to have in the house working.
Satisfied: 10 / Recommend: 10
Installation Date: 06 November 2009 Cromwell Road, Plymouth
The installer was the cleanest and tidiest worker one could wish for. Hope we have not been to critical above because we really appreciate the grant!
Satisfied: 8 / Recommend: 8
Installation Date: 30 October 2009 Saltash
I had central heating installed and the plumber was very skilled he knew the job inside out,it was no trouble to him very professional and got on with the job I really do recommend him.
Satisfied: 10 / Recommend: 10
Installation Date: 30 October 2009 Holsworthy
they were very polite and a nice group who worked for us, especially the young lad Jason from Ivy Bridge. Excellent.
Satisfied: 10 / Recommend: 10
Installation Date: 30 October 2009 Primley Park, Paignton
Very pleased with everything done. A Happy New Year to all.
Satisfied: 10 / Recommend: 10
Installation Date: 29 October 2009 StJohns Road, Launceston
We were very happy with the firm Govan Gas. The young man who did the installation was a good worker and very pleasant to have in our house.
Satisfied: / Recommend: 10
Installation Date: 23 October 2009 Tresillian Road, Falmouth
The installer was very professional and worked quickly, neatly and was tidy. I was surprised how quickly the heating was installed. If I had any questions, I asked the installer and he then explained the reply fully. I felt nervous about all the technical things but was re-assured and given a phone number to ring if any problems. Overall I am satisfied with the installer.
Satisfied: 9 / Recommend: 9
Installation Date: 22 October 2009 Winston Avenue, Plymouth
The standard of workmanship was excellent. Everything on the schedule was carried out and the installers were very friendly and polite. I would have no hesitation in recommending them to anyone . There is a problem with the installed system in that frequent bleeding of the system is required. This has already been checked and was thought to be do to the system settling down. This has not been the case, and it is not certain that the new installation is the cause of the problem. The problem is manageable but does require further investigation. I will contact the installer again after the seasonal festivities are over.
Satisfied: 10 / Recommend: 10
Installation Date: 21 October 2009 Helston
Excellent workmanship, showed great respect to us and was very tidy and clean and was very efficient
Satisfied: 10 / Recommend: 10
Installation Date: 16 October 2009 St. Mawes Drive, Paignton
We were moe than satisfied with all aspects of the installers work.
Their workmen were an absolute pleasure to have in our home and they were almost sorry to see them go.
Thank you Warm Front for allyour help and making our life more comfortable.
Satisfied: 10 / Recommend: 10
Installation Date: 15 October 2009 Helston
Yes Thank you!
Satisfied: / Recommend: 10
Installation Date: 08 October 2009 Churchill Road, Exeter
Your installer was very clean and tidy always on time and friendly.
Satisfied: 10 / Recommend: 10
Installation Date: 02 October 2009 Chatto Road, Torquay
Did a great job with the work.
Satisfied: 10 / Recommend: 10
Installation Date: 02 October 2009 Croft Parc, Helston
Very impressed with everything!! Thank you.
Satisfied: 10 / Recommend: 10
Installation Date: 25 September 2009 Cross Close, Newquay
| Installation Date |
Overall Satisfaction |
Willingness to Recommend |
Location |
| 25/09/2009 |
10 |
10 |
Plymouth |
| 21/09/2009 |
10 |
10 |
Liskeard |
| 18/09/2009 |
10 |
10 |
Redruth |
| 10/09/2009 |
10 |
10 |
Cullompton |
| 16/09/2009 |
10 |
10 |
Callington |
| 11/09/2009 |
10 |
10 |
Penzance |
| 07/09/2009 |
10 |
10 |
St Ives |
| 28/08/2009 |
10 |
10 |
Sidmouth |
| 28/08/2009 |
10 |
10 |
Camborne |
| 27/08/2009 |
8 |
8 |
Plymouth |
| 27/08/2009 |
10 |
10 |
Newquay |
| 26/08/2009 |
10 |
10 |
Truro |
| 26/08/2009 |
8 |
9 |
Paignton |
| 21/08/2009 |
8 |
8 |
St Austell |
Friendly, excellent workmen 100%.
Satisfied: 10 / Recommend: 10
Installation Date: 18 September 2009 Boscarn Park, Redruth
A good job done. Well satisfied. Thank you.
Satisfied: 10 / Recommend: 10
Installation Date: 16 September 2009 Kersbrook Cross, Callington
More than excellent! Govan gas installer Gary-fantastic! Excellent manners, excellent workmanship and nothing was too much trouble-thank you to all! More than definately would.
Satisfied: 10 / Recommend: 10
Installation Date: 11 September 2009 Lansdowne Place, Penzance
Everyone from start to finish in the supply, installation and checking of the whole operation was kind, polite, efficient and helpful on all occasions. Our grateful thanks to all concerned 9.11.09.
Satisfied: 10 / Recommend: 10
Installation Date: 28 August 2009 Riverside Terrace, Sidmouth
We could not have had a better company. From start to finish, John Baxter Surveyor, very good. The installer Gary was excellent couldn`t praise him enough. His mate although young was well mannered and worked hard.
Satisfied: 10 / Recommend: 10
Installation Date: 28 August 2009 Enys Road, Camborne
Had a couple of minor faults i.e. air in both heating and hot water but these were rectified right away.
Satisfied: 8 / Recommend: 8
Installation Date: 27 August 2009 Bearsdown Road, Plymouth
Very polite and did the job to a very high standard and would definately recommend him.
Satisfied: 10 / Recommend: 10
Installation Date: 27 August 2009 Treninnick Hill, Newquay
I was very pleased with all aspects of the installation.
Satisfied: 10 / Recommend: 10
Installation Date: 26 August 2009 Evea Close, Truro
Excellent work. Tidy, pleasant manner. Completely satisfied.
Satisfied: 10 / Recommend: 10
Installation Date: 26 August 2009 Broadsands Avenue, Paignton
Everyone was very helpful, friendly, quick and so was lady on phone who got in touch to start with. (Sue Garlick)
Satisfied: 10 / Recommend: 10
Installation Date: 07 August 2009 Grenville Road, Plymouth >
Very mannerly and professional in every way.
Satisfied: 10 / Recommend: 10
Installation Date: 21 August 2009 Park Way, St. Austell
Very polite and friendly
Satisfied: 10 / Recommend: 10
Installation Date: 21 August 2009 Buena Vista Close, Plymouth
The installer was extremely professional and his apprentice was confident too. The pair worked well and made good all holes open after removeing old system.
Satisfied: 10 / Recommend: 10
Installation Date: 13 August 2009 Trevenson Road, Redruth
My installer was the best you could have - he had dust sheets on the floor and tidied up as he went along. Polite and considerate 10/10.
Satisfied: 10 / Recommend: 10
Installation Date: 07 August 2009 Dolbeare Road, Newton Abbot
Because the weather is not that cold yet I have not used heating that much, so when that happens. I am sure they will be a helpful reply to my query. Definately would recommend.
Satisfied: 10 / Recommend: 10
Installation Date: 07 August 2009 Grenville Road, Plymouth
Friendly, patient, efficient. Credit to Govan Gas, they should be proud of the gas engineer, very lucky to have him aboard.
Satisfied: 10 / Recommend: 10
Installation Date: 01 August 2009 Maddock Close, Plymouth
Very quick, clean and tidy.
Satisfied: 10 / Recommend: 6
Installation Date: 31 July 2009 Highland Road, Torquay
We were very pleased with the overall job.
Satisfied: 10 / Recommend: 10
Installation Date: 31 July 2009 Bedowan Meadows, Newquay
What else can I comment - excellent.
Satisfied: 10 / Recommend: 10
Installation Date: 31 July 2009 Smardon Avenue, Brixham
Dear Sir, Madame I just wanted to inform about my experience with the fitting of my central heating by Govan Gas. From start to finish I had no end of help from the pleasant lady on the other end of my phone calls, to the installer of my Central heating system. I felt that I had to write to you about this matter as people are only to quick to complain but are lapse on their complements & having the whole house in turmoil for a week is not my idea of fun but all I can was that Gary has been absolutely brilliant & I would appreciate if it was noted please.
From day one Gary went through every step of the procedure & answered any questions, patiently without fail so I felt quite at ease to leave him & his assistants to get on with the job without a worry. He never stopped for lunch or to complain as I know that he felt unwell at times but he just kept on working.
His manners were impeccable & to be quite honest, that is a very rare trait in todays society so it was a pleasure to meet him, if only for a week.
I would appreciate it if this email was passed on to a Senior in Govan Gas please as I feel that they should be informed about the positive feedback for employees instead of the negative.
Many thanx again, Donna x
|
I would also like to thank Warm Front for all their help that they gave me on the phone. Thank you.
Satisfied: 10 / Recommend: 10
Installation Date: 24 July 2009 Viscount Mews, Torquay
Hot water excellent but CH yet to be tested (August). The installers were excellent workmen and intent on doing a good job. They were helpful, courteous, paid attention to every small detail. They also finished ahead of time. They have restored my faith in the British workman!
Satisfied: 10 / Recommend: 10
Installation Date: 23 July 2009 Lynher House, Torpoint
Highly recommended.
Satisfied: 10 / Recommend: 10
Installation Date: 23 July 2009 Latham Close, Plymouth
I am delighted to have the chance to comment. The gentleman that did the work in our house was more than fantastic.(He was called Joe) His workmanship could not be faulted in anyway.He cleaned up after everything he did. He came when he said he would, he worked whilst having a cup of tea. He put himself out to please us and absolutely nothing was too much trouble. I can honestly say he was just wonderful to us. You arr lucky to have such a man in your employment. He is a gem. Joe was a pleasure to have here he never stopped working. I would recommend this man to anyone and everyone, in fact he could come to live with us.
Satisfied: 10 / Recommend: 10
Installation Date: 20 July 2009 Trevarth Road, Falmouth
Seems a very efficient and obliging young man.
Satisfied: 10 / Recommend: 10
Installation Date: 17 July 2009 Stella Maris, Budleigh Salterton
Very helpful, very tidy.
Satisfied: 10 / Recommend: 10
Installation Date: 17 July 2009 Elgin Crescent, Plymouth
Now that everything has been sorted out I am happy with my new boiler.
Satisfied: / Recommend: 8
Installation Date: 17 July 2009 Denver Road, Exeter
The two men I had here were very good, they respected our home as if it was their house. They would clean up if there was a mess, covers went down all over the place as soon as they came in, they worked well and like I said I am so pleased. Happy with work and workmen and I could trust them left by self. Best work men ever had.
Satisfied: 10 / Recommend: 10
Installation Date: 15 July 2009 Widgery Road, Exeter
Your men were excellent in all ways.
Satisfied: 10 / Recommend: 10
Installation Date: 15 July 2009 Warwick Avenue, Plymouth
No complaints, work carried out in a professional manner and standard.
Satisfied: 10 / Recommend: 10
Installation Date: 10 July 2009 Furze Park, Wadebridge
Very polite and efficient, would recommend.
Satisfied: 8 / Recommend: 9
Installation Date: 10 July 2009 Havenview Road, Seaton
The actual installers were very helpful and polite!
Satisfied: 8 / Recommend: 6
Installation Date: 10 July 2009 Harberton Close, Paignton
My wife and I are very pleased with the installation and the installer. He was a very good and professional worker. Very tidy and polite. We could not have hoped for a better installer. Thanks!
Satisfied: 10 / Recommend: 10
Installation Date: 08 July 2009 Fore Street, Plymouth
The wife and I were both very happy with the way the installer did his job. Quality workmanship.
Satisfied: 10 / Recommend: 10
Installation Date: 08 July 2009 St. Stephens Hill, Launceston
The two lads were very polite and very thorough. I was suitably impressed.
Satisfied: 9 / Recommend: 10
Installation Date: 20 June 2009 Garratt Close, Exmouth
We do not usually like strangers working in our home,Peter was an exception,within a very short time we felt comfortable
and at home with him.
Satisfied: 10 / Recommend: 10
Installation Date: 19 June 2009 Luccombe Cottage, Launceston
He was a very nice young man. He carried out the work very well. Very cheerful, neat and clean. I liked the way he put dust sheets down to stop any mess.
Satisfied: 10 / Recommend: 10
Installation Date: 19 June 2009 York Road, Plymouth
Fantastic,lovely man, very professional,courtious and patient (5 kids!!) thoroughly recommended.
Satisfied: 10 / Recommend: 10
Installation Date: 17 June 2009 Kimberley Park Road, Falmouth
Two nice helpful guys.
Satisfied: 10 / Recommend: 8
Installation Date: 12 June 2009 Bay View, Paignton
Living in a very small house - the idea of two men working in it was almost too much, but I was very pleased with the thoughtful attitude and consideration shown by the installers - well done. Good chaps.
Satisfied: 10 / Recommend: 10
Installation Date: 08 June 2009 St. Peters Hill, Penzance
We were delighted with a superb job carried out by a superb youngman (Jamie).
Satisfied: 10 / Recommend: 10
Installation Date: 06 June 2009 Kingfisher Drive, St. Austell
Excellent good timekeeping or lot of pressure for one person per household to install a full heating system in a three bed house.
Satisfied: 9 / Recommend: 8
Installation Date: 30 May 2009 Pethybridge Drive, Bodmin
Yes, I have already written a letter of thanks to you.
Satisfied: 10 / Recommend: 10
Installation Date: 12 May 2009 Caroline Close, Newton Abbot
The installation carried out (boiler and controls) were carried to a very high standard of workmanship, by two excellent installer.
Satisfied: 10 / Recommend: 10
Installation Date: 19 May 2009 Quinta Road, Torquay
We could not have wished for a better installer. Goven Gas and Jason the person who installed it were beyond our expectations. They were professional, helpful and kind. I would recommend them to the Queen. I have rung and told them all. Thank you all.
Satisfied: 10 / Recommend: 10
Installation Date: 15 May 2009 Marina Road, Plymouth
Very pleased with the work and also how the youngmen have done my work.
Satisfied: 10 / Recommend: 10
Installation Date: 15 May 2009 Mainstone Avenue, Plymouth
very pleased.
Satisfied: 9 / Recommend: 8
Installation Date: 08 May 2009 Green Close, Truro
A very nice young man, well mannered and tidy.
Satisfied: 10 / Recommend: 10
Installation Date: 30 April 2009 Topsham Road, Exeter
Both Kev and Steve were excellent and a pleasure to have in our home. We missed them when they left!
Please pass on our comments onto them.
Satisfied: 10 / Recommend: 10
Installation Date: 28 April 2009 Brittany Road, Exmouth
Our installer was called Jason from Govan - he was excellent we had no problems with him.
He was a clean and tidy worker and very pleasant.
Satisfied: 10 / Recommend: 10
Installation Date: 24 April 2009 Kings Tamerton Road, Plymouth
All who played any part in the work were extremely friendly yet polite. All in all I was very satisfied with work done.
Satisfied: 10 / Recommend: 10
Installation Date: 24 April 2009 Churchtown, St. Agnes
The installation of Gas Boiler by Govan Gas was efficient, neat and friendly.
We have a few glitches (leaky old radiator after a few days) but they came and fixed everything promptly
and we really appreciated it. All of team were great and they were very helpful.
Sue on the phone, the boss man, Garry and the Stig and the other chap - thanks everyone!
Satisfied: 10 / Recommend: 10
Installation Date: 21 April 2009 Cunningham Park, Penryn
The installers Gary and Dave very polite. Showed me every stage of the installation. Sue from Govan Gas kept me informed of how the grant was progressing and what I needed to do to get gas meter put in etc. I would recommend Govan Gas to anyone.
Satisfied: 10 / Recommend: 10
Installation Date: 17 April 2009 Andrews Way, Saltash
The installer was beyond our expectations, would recommend to anyone. Always courteous, tidy and excellent workmanship.
Satisfied: 10 / Recommend: 10
Installation Date: 15 April 2009 Conway Gardens, Plymouth
The workmen were very helpful and polite.
Satisfied: 10 / Recommend: 10
Installation Date: 09 April 2009 Kings Ash Road, Paignton
Due to a family bereavement the electrician was running late and because of this we felt his part was rushed and the timer control could have been better positioned, but he did swap the thermostat for a wired version which was more suited for my visual problems.
Satisfied: 9 / Recommend: 10
Installation Date: 08 April 2009 Barnfield Road, Paignton
Jason was polite, efficient, helpful, considerate and very hard working. He could not have done more.
Satisfied: 8 / Recommend: 10
Installation Date: 07 April 2009 Church Park Road, Plymouth
Excellent. We have already recommended.
Satisfied: 10 / Recommend: 10
Installation Date: 03 April 2009 Lowenva, Penryn
I can only say that the installer was clean, neat prompt and excellent carrying out the installation.
Satisfied: 10 / Recommend: 10
Installation Date: 26 March 2009 Eston Close, Penryn
We had a few teething problems. All is working well now.
Satisfied: 10 / Recommend: 10
Installation Date: 24 March 2009 Dale Road, Newquay
I cannot recommend Pete highly enough on a professional or personal level.He put great effort into the look of the finished job as well as it`s efficiency.
Satisfied: 10 / Recommend: 10
Installation Date: 06 March 2009 Henver Road, Newquay
The installer was cheerful and polite. He left everything clean and tidy and all the pipework was concealed an excellent job all round.
Satisfied: 10 / Recommend: 10
Installation Date: 06 March 2009 Holyrood Place, Plymouth
The installers that fitted our gas boiler were extremely nice men and very friendly, polite and we were happy to leave them in our home while we went out, could not have had anyone better.
Satisfied: 10 / Recommend: 10
Installation Date: 06 March 2009 The Copse, St. Austell
a fab bunch of lads very pleased with their work would recommend to all
Satisfied: 10 / Recommend: 10
Installation Date: Vale Road, Newton Abbot
I WAS REALLY PLEASED WITH THE SERVICE AND WOULD RECCOMEND GOVAN GAS TO ANY OF MY FRIENDS THAT WOULD NEED THIS TYPE OF SERVICE.THE INSTALLER WAS VERY POLITE AND EXPLAINED EVERYTHING REALLY WELL.THE PLACE WAS LEFT CLEAN AND TIDY AND THE WORK CARRIED OUT TO A HIGH STANDARD.
Satisfied: 10 / Recommend: 10
Installation Date: Waverley Road, Plymouth
They were very nice gentlemen, very helpful and would have them again and would be glad to recommend them to anyone.
Satisfied: 10 / Recommend: 10
Installation Date: 06 January 2009 North Down Crescent, Plymouth
Very very happy with the installation- the workmanship and quality of the fitting and workmanship. very pleasant,
polite, hard working young man.
Satisfied: 10 / Recommend: 10
Installation Date: 20 February 2009 Hill Drive, Exmouth
The courtesy and respect shown both to us and our home was excellent, the work carried out in a professional and
business like way reminding us of years ago,pride in a good job done!
Satisfied: 10 / Recommend: 10
Installation Date: 19 February 2009 Seymour Caravan Park, Newton Abbot
My wife and i found the insataller and electrician excellent in every way.
Satisfied: 10 / Recommend: 10
Installation Date: 17 February 2009 Bodmin Hill, Lostwithiel
They were very efficient.
Satisfied: 10 / Recommend: 10
Installation Date: 16 February 2009 Westhill Avenue, Torquay
The installer had to travel a long way from his home but did his best in the worst winter weather week for 10 years. He could not make it one day but Govan supplied another fitter who lived nearer.
Satisfied: 9 / Recommend: 10
Installation Date: 06 February 2009 Lyndrick Road, Plymouth
Surprised how quick they were with their own inspection. Thought that good,
Satisfied: 9 / Recommend: 8
Installation Date: 28 January 2009 Lake Avenue, Teignmouth
My whole experience from finding out if I was eligable to any help from the Warm Front scheme to
having the
installation. Has been positively excellent. Thank you.
Satisfied: 10 / Recommend: 10
Installation Date: 14 November 2008 Belmont Road, Helston
The two workmen were very happy, polite, young men.
Satisfied: 10 / Recommend: 10
Installation Date: 31 October 2008 Westfield, Plymouth
We wre very pleased and satisfied with the work and the politeness of the 2 lads who did the job, We certainly would recommend them to other people.
Satisfied: 10 / Recommend: 10
Installation Date: 25 October 2008 Hawkins Road, Newquay
Extremely polite, well mannered and very considerate. Home left cleaner than before! A very, very hard worker, rain or shine. Thank you so much.
Satisfied: 10 / Recommend: 10
Installation Date: 23 October 2008 Penhallow Road, Newquay
The installers work was excellent.
Satisfied: / Recommend: 10
Installation Date: 17 October 2008 The Lawns, Plymouth
Job well done, Thank you all.
Satisfied: 10 / Recommend: 10
Installation Date: 03 October 2008 Turnaware Road, Falmouth
Have spoken to spokesperson at Govan Gas and congratulated them on their workmanship.
Satisfied: 10 / Recommend: 10
Installation Date: 02 October 2008 Pedna Carne, St. Columb
Very polite and friendly carried out the work with upmost efficiency.
Satisfied: 10 / Recommend: 10
Installation Date: 24 September 2008 Church Road, St. Austell
extremely professional, courteous, tidy and helpful
Satisfied: 10 / Recommend: 10
Installation Date: 18 September 2008 Tehidy Road, Camborne
We are very satisfied with the work done.
Satisfied: 10 / Recommend: 10
Installation Date: 15 September 2008 Graham Avenue, St. Austell
Both the plumber and electrician were very quick workers and efficient and trustworthy, also very pleasant.
Satisfied: 10 / Recommend: 10
Installation Date: 13 September 2008 Fore Street, Newton Abbot
I was very pleased with the work carried out. It is better than I expected. The installer was always on time. Kept my home tidy as they went along and explained fully what they were doing and why as they went along. I felt comfortable with them in my home, able to trust them. Very polite, trustworthy and clean. Thank you for the work done. It is amazing.
Satisfied: 10 / Recommend: 10
Installation Date: 12 September 2008 Wellington Road, St. Austell
Good service and great job very polite and friendly workmen would recommend them to anyone.
Satisfied: 10 / Recommend: 10
Installation Date: 05 September 2008 Dunmere Road, Torquayw
Really good cheerful, clean and hardworking men. Right from the first man who came to do the assessment to he two very good young men who installed the boiler, the electrician and the inspector who came a few days ago. Thank you.
Satisfied: 10 / Recommend: 10
Installation Date: 03 September 2008 Paignton
I was very impressed by the politeness of the installer, He cleared everything up before he left, He took the old boiler away and made sure I know how the new one worked.
Satisfied: 10 / Recommend: 10
Installation Date: 01 September 2008 Mawgan Vu, St. Columb
The installation was done very efficiently by pleasant workmen, who although friendly did get on with the job, allowing no distractions. They were tidy and cleared up at the end of each day any mess caused in the the course of the days work. Thank you.
Satisfied: 10 / Recommend: 10
Installation Date: 29 August 2008 Langmore Close, Plymouth
Poor standards often today, but these deserve the excellent marks. Very respectful to us and to our home.
Satisfied: 10 / Recommend: 10
Installation Date: 19 August 2008 Hallhead, St. Austell
Satisfied but do not understand the boiler. Just that the booklet supplied is pure gobbeldy gook and I cannot even as an educated woman understand it.
Satisfied: 10 / Recommend: 8
Installation Date: 19 August 2008 Brixham
Very satisfied.
Satisfied: 9 / Recommend: 10
Installation Date: 15 August 2008 > Dacres, St. Austell
We were most impressed by the young men - no idle chatter. They got on with their work.
No music playing, no bad language (even quietly).
Satisfied: 10 / Recommend: 10
Installation Date: 15 August 2008 Freshwater Drive, Paignton
Two very nice young men.
Satisfied: 10 / Recommend: 10
Installation Date: 12 August 2008 Cadwell Road, Paignton
Was very impressed indeed, especially with time-keeping which was important to me and they worked incredibly hard.
Satisfied: 9 / Recommend: 10
Installation Date: 01 August 2008 Third Avenue, Exeter
We are very pleased with him. Friendly and helpful.
Satisfied: 9 / Recommend: 9
Installation Date: 01 August 2008 Madison Close, Exeter
The installer was very professional in his work and very helpful really nice fella.
Satisfied: 10 / Recommend: 10
Installation Date: 29 July 2008 Medland Crescent, Plymouth
Excellent workdone, by an excellent team and company.
Satisfied: 10 / Recommend: 10
Installation Date: 25 July 2008 Dittisham Walk, Plymouth
A more thorough explanation of heating controls for elderly people who aren`t as quick on the uptake of new proceedures. Let the customer try out the equipment with installer watching/advisiing.
Satisfied: 8 / Recommend: 8
Installation Date: 25 July 2008 Swan Yard, Honiton
The two young gents who installed the heating were absolutely fantastic. Could not fault them. Credit to the company.
Satisfied: 10 / Recommend: 10
Installation Date: 17 July 2008 Torbryan Close, Plymouth
The initial positioning of the central heating programmer was too far into the cupboard ie difficult to read but they moved its location at my request to near the door.
Satisfied: 9 / Recommend: 10
Installation Date: 08 July 2008 Hatcher Close, Honiton
None bad. All good work.
Satisfied: 9 / Recommend: 10
Installation Date: 06 June 2008
Very pleased with the heating engineer. We had to leave them at 9.00am for hospital visit returning at 16.00
hours with them just tidying up. Well done - thanks.
Satisfied: 10 / Recommend: 10
Installation Date: 28 May 2008
He was courteous, pleasant and efficient. His explanation was clear and precise and when we had to recall him due to a minor problem he came and dealt with it in the same excellent manner.
Satisfied: 10 / Recommend: 10
Installation Date: 20 May 2008
Was very impressed, very polite. Explained things fully. No complaints at all.
Satisfied: 10 / Recommend: 10
Installation Date: 20 May 2008
I found the installer to be most professional and it was most satisfying to have work done in such a pleasing manner. I am absolutely delighted with the whole installation. An excellent job.
Satisfied: 10 / Recommend: 10
Installation Date: 09 May 2008
Installers were excellent.
Satisfied: 9 / Recommend: 10
Installation Date: 29 April 2008
Happy in the way the situation over the removal of the back boiler was handled. Having especially asked about it and was told
that it would be drilled and disconnected and told that it could then be used. ? work being carried out told that
back boiler had to be removed and no replacement put into fireplace, they have now been rectified and work now satisfactory.
Satisfied: 10 / Recommend: 10
Installation Date: 18 April 2008
The heating engineer R. Hicks was very pleasant and carried out work very well and I am very satisfied with all he did
and the work he carried out.
Satisfied: 10 / Recommend: 10
Installation Date: 18 April 2008
They made allowances for my one year old son to have a quiet nap without being disturbed - very pleased.
Satisfied: 9 / Recommend: 9
Installation Date: 03 April 2008
Arrived as planned, follow up good. Electrician arrived next day.
Satisfied: 8 / Recommend: 8
Installation Date: 20 March 2008
i think all these `10`s` speak for themselves.
Satisfied: 10 / Recommend: 10
Installation Date: 14 March 2008
Could not have been more helpful. He knew what he was doing and very clean, very polite as well.
I did write a letter straight
away to you to say he was good and I am very grateful for the work.
Thank you again.
Satisfied: 10 / Recommend: 10
Installation Date: 07 March 2008
Very efficient, polite and courteous. Highly recommended.
Satisfied: 10 / Recommend: 10
Installation Date: 22 February 2008
Installer and his boss were excellent in every way and gave follow up help with a couple of queries.
Satisfied: 10 / Recommend: 10
Installation Date: 15 February 2008
Stevie worked very hard.
Satisfied: 10 / Recommend: 10
Installation Date: 07 February 2008
Pleasant young man, very efficient.
Satisfied: 10 / Recommend: 10
Installation Date: 01 February 2008
I think the installer should sit down for 30 mins to explain how to work the system. Unfortunately we had a very slight leak on the Saturday morning after they finished Friday evening. I rang Saturday morning and spoke to Sue the manageress. She was brilliant and explained how to work the room temperature thermostat, which we did not know how to use. Leak repaired morning. No problem.
Satisfied: 10 / Recommend: 10
Installation Date: 24 January 2008
The installer was very tidy and polite.
Satisfied: 9 / Recommend: 10
Installation Date: 24 January 2008
The installers work was very good and I would recommend them to anyone.
Satisfied: 10 / Recommend: 10
Installation Date: 16 January 2008
We couldn't have been any happier with the guy who installed our heating. He went out of his way to help us and did everything he could to fit everything efficiently and speedily
Satisfied: 10 / Recommend: 10
Installation Date: 11 January 2008
The overall quality of work was very good and the young man was very helpful.
Satisfied: 10 / Recommend: 10
Installation Date: 04 January 2008
Very surprise that no decorating was needed the installer finished ahead of schedule. I would
recommend them without hesitation.
Satisfied: 10 / Recommend: 10
Installation Date: 04 January 2008
Highly pleased with respect shown for our house etc and cleanliness of home each day.
Satisfied: 10 / Recommend: 10
Installation Date: 04 January 2008
Govan Gas fantastic job Jamie and Jason who worked for them were fantastic lads. Govan gas are fantastic firm polite, friendly like a family it
wasn't like strangers in your home but a family thanks to Jason. I've got disabled children they were fantastic with them did a great job of work
I'd recommend them to anyone.
Satisfied: 10 / Recommend: 10
Installation Date: 13 December 2007
The worker who installed was very knowledgeable about the boiler. He was friendly, polite and very helpful. He kept mess to a minimum and took all precautions to keep everything (carpets) dry and clean.
Satisfied: 10 / Recommend: 10
Installation Date: 08 December 2007
Had to re-call engineers after they left due to an air lock and some cool radiators. The man who returned at 7pm was excellent and cured the problem.
Satisfied: 9 / Recommend: 9
Installation Date: 07 December 2007
All the staff that I have met or dealt with at Goven Gas have been friendly, polite and helpful.
Satisfied: 10 / Recommend: 10
Installation Date: 30 November 2007
The gas fitted did a very good job I would recommend him to anyone. Not so the electrician who did not arrive anywhere near the right time and day and has left me with bare wires hanging lose in cupboard which are dark and did not take much time to explain the room thermostat or the heating controls over all the company is very good.
Satisfied: 9 / Recommend: 9
Installation Date: 29 November 2007
Thanks to Warm Front. I now have hot water and heating. After fifteen weeks without hot water it is lovely to be able to have a hot bath. Thank you.
Satisfied: 10 / Recommend: 10
Installation Date: 22 November 2007
Mr Murden was a pleasure to have at our home, Hard working, A clean and tidy worker and very sociable person a credit to you company, No question about it.
Satisfied: 10 / Recommend: 10
Installation Date: 20 November 2007
Excellent and efficient.
Satisfied: 10 / Recommend: 10
Installation Date: 16 November 2007
We found the workmen helpful and cheerful. Answered all my questions.
Satisfied: 10 / Recommend: 10
Installation Date: 31 October 2007
Very good
Satisfied: 10 / Recommend: 10
Installation Date: 31 October 2007
Cannot express how pleased (with the service we received) we are, brilliant people, could not of been any better. Many thanks to you all.
Satisfied: 10 / Recommend: 10
Installation Date: 29 October 2007
T
hey were polite clean and tidy and hard working but I would have liked more time on use of system.
Satisfied: 9 / Recommend: 9
Installation Date: 25 October 2007
Could not fault the installer. Neat, tidy, helpful and very pleasant.
Satisfied: 10 / Recommend:
Installation Date: 19 October 2007
Gary the actual plumber who installed the central heating was very pleasant and helpful and cleaned up every bit of his mess. We would not be afraid to recommend Gary to anyone and we feel he is a great asset to your company.
Satisfied: 10 / Recommend: 10
Installation Date: 19 October 2007
Very friendly. Answered all my questions very well 10/10.
Satisfied: 10 / Recommend: 10
Installation Date: 11 October 2007
Overall very pleasant with workmanship and cavity.
Satisfied: 10 / Recommend: 10
Installation Date: 10 October 2007
The gas engineers were brilliant. They were friendly, good workers. The electrician did have an attitude problem. Perhaps he should go on a course on how to deal with people. His work was good.
Satisfied: 10 / Recommend: 10
Installation Date: 10 October 2007
Good
Satisfied: 10 / Recommend: 9
Installation Date: 09 October 2007
They were very professional, hardworking and pleasant.
Satisfied: 10 / Recommend: 10
Installation Date: 03 October 2007
All the people involved were kind, Considerate and very helpful.
Satisfied: 10 / Recommend: 10
Installation Date: 14 September 2007
Very good.
Satisfied: 9 / Recommend: 10
Installation Date: 12 September 2007
Worked hard to get it all up and running, there was no slacking and on the whole they were pleasant people.
Satisfied: 8 / Recommend: 10
Installation Date: 03 September 2007
Our engineer check we understood that cold water storage tank should have been made redundant. This was not the case as it is still in operation. We found installer of good appearance friendly and a good work ethic.
Satisfied: 9 / Recommend: 9
Installation Date: 23 August 2007
Govan gas engineers were very efficient in all respects, polite and helpful. I cannot fault them.
Satisfied: 10 / Recommend: 10
Installation Date: 18 August 2007
Our installers, Peter and Tony, were excellent. They did a very neat job and cleaned up everyday and left us with no mess at all. I have recommended them to a friend who is considering having central heating installed.
Satisfied: 10 / Recommend: 10
Installation Date: 16 August 2007
He was very polite and cleaned up before he left and took the time to explain all the phone numbers in case of problems.
Satisfied: 10 / Recommend: 10
Installation Date: 16 August 2007
I found the installation carried out excellent. Staff very helpful, considerate. Clean at all times and very good in their workmanship.
Satisfied: 10 / Recommend: 10
Installation Date: 09 August 2007
Should I ever need any more work done then I would have the 2 workmen that did this installation, They both worked above and beyond anything that was required, I cannot speak highly enough of
them.
Satisfied: 10 / Recommend: 10
Installation Date: 06 August 2007
The installer was first rate. A true professional, courteous, polite and respectful at all times. He was punctual, honest and trustworthy. A true asset to your organisation.
Satisfied: 10 / Recommend: 10
Installation Date: 19 July 2007
He was an excellent conscientious installer but think he should have been given clearer instructions on 1st day (and again few days into job)
Satisfied: 10 / Recommend: 10
Installation Date: 17 July 2007
The two boys who installed the system were very good workers and did not waste any time. The
after sales service was excellent.
Satisfied: 10 / Recommend: 10
Installation Date: 12 July 2007
Very professional and friendly workmen.
Satisfied: 10 / Recommend: 10
Installation Date: 05 July 2007
We found all the workmen that were involved in the installation professional, cheerful and very efficient and easy to deal with.
Satisfied: 10 / Recommend: 10
Installation Date: 22 June 2007
The installers were very respectful and tidied up afterwards.
Satisfied: 10 / Recommend: 9
Installation Date: 13 June 2007
The best workmen that we have ever had.
Satisfied: 10 / Recommend: 10
Installation Date: 11 June 2007
The man from Govan Gas was very helpful and polite.
Satisfied: 10 / Recommend: 10
Installation Date: 08 June 2007
The installer was excellent from Sue on the phone at Govan gas and Steve the engineer, Govan gas went beyond the call of duty, Excellent again.
Satisfied: 10 / Recommend: 10
Installation Date: 04 June 2007
The work was carried out in a confident manner. The young man was clearly not afraid of hard work, an employee to treasure.
Satisfied: 10 / Recommend: 10
Installation Date: 01 June 2007
Outstanding.
Satisfied: 10 / Recommend: 10
Installation Date: 01 June 2007
I was impressed by how hard he worked and tidied up thoroughly every day before leaving. Left everything pristine clean and tidy.
Satisfied: 10 / Recommend: 10
Installation Date: 25 May 2007
All people concerned with Govan Gas from survey to the last inspector were first class.
Satisfied: 10 / Recommend: 10
Installation Date: 24 May 2007
I was very satisfied with everything they did.
Satisfied: 10 / Recommend: 10
Installation Date: 24 May 2007
Very good.
Satisfied: 10 / Recommend: 10
Installation Date: 03 May 2007
The 2 men who came to me were very good and exceptionally tidy, I was really impressed.
Satisfied: 10 / Recommend: 10
Installation Date: 02 May 2007
Absolutely fantastic workmanship, friendly, reliable. I was just amazed and really appreciate their service and help. Thank you so much.
Satisfied: 10 / Recommend: 10
Installation Date: 27 April 2007
The installation was carried out very satisfactorily in four days.
Satisfied: 10 / Recommend: 10
Installation Date: 26 April 2007
Very polite and helpful at all times.
Satisfied: 10 / Recommend: 10
Installation Date: 23 April 2007
I have no complaints about the installers whatsoever.
Satisfied: 9 / Recommend: 8
Installation Date: 20 April 2007
Very satisfied with the central heating system installed and have already recommended you to several friends.
Satisfied: 10 / Recommend: 10
Installation Date: 19 April 2007
They were very good and very polite, A lovely lot of lads.
Satisfied: 10 / Recommend: 10
Installation Date: 13 April 2007
The two young workmen who completed the internal works were friendly, courteous and very tidy.
Satisfied: 10 / Recommend: 10
Installation Date: 05 April 2007
Excellent Co-operation through out, Many thanks to all.
Satisfied: 10 / Recommend: 10
Installation Date: 04 April 2007
Very impressed by the installer "Govan Gas" they were a pleasure to have working in our home, They come highly recommended.
Satisfied: 10 / Recommend: 10
Installation Date: 26 March 2007
Exceptionally helpful and friendly and very clean worker explained everything well and fully.
Satisfied: 10 / Recommend: 10
Installation Date: 22 March 2007
There were 3 of the hardest workers I have seen.
Satisfied: 10 / Recommend: 10
Installation Date: 09 March 2007
I would recommend Govan Gas to anyone, their manners were fantastic they were just brilliant.
Satisfied: 10 / Recommend: 10
Installation Date: 02 March 2007
No problems - everything went according to plan.
Satisfied: 10 / Recommend: 10
Installation Date: 28 February 2007
Extremely pleased with the service provided. All the members of the team were very polite and
courteous.
Satisfied: 10 / Recommend: 10
Installation Date: 26 February 2007
Very happy with the workmanship that was carried out on the central heating,
very professional.
Satisfied: 10 / Recommend: 10
Installation Date: 23 February 2007
Work carried out very professionally. The follow up inspection was very thorough. Am well pleased.
Satisfied: 10 / Recommend: 10
Installation Date: 16 February 2007
Excellent work, tidy, polite. Thank you ! (Already recommended to friends)
Satisfied: 10 / Recommend: 10
Installation Date: 09 February 2007
Excellent
Satisfied: 10 / Recommend: 10
Installation Date: 17 January 2007
The plumbers were wonderful, Tidy, Punctual and their work 1st class, Everyone apart from the
electrician were most pleasant and helpful, I am most grateful for the central heating,
Thank you.
Satisfied: 10 / Recommend: 10
Installation Date: 12 January 2007
Very pleased all concerned, Very helpful good workmanship, Clean and tidy and the heating system is excellent.
Satisfied: 10 / Recommend: 10
Installation Date: 12 January 2007
Very pleased.
Satisfied: 10 / Recommend: 10
Installation Date: 11 January 2007
I could not fault the manners or time keeping of the installers
Satisfied: 8 / Recommend: 8
Installation Date: 20 December 2006
The installer was friendly and polite, and carried out the work with speed and efficiency.
Satisfied: 10 / Recommend: 10
Installation Date: 14 December 2006
A very professional job carried out with minimum fuss.
Satisfied: 10 / Recommend: 10
Installation Date: 13 December 2006
We were very satisfied with the workmanship of the two men who fitted the heating
system. We cannot vouch for the installers other workmen.
Satisfied: 10 / Recommend: 10
Installation Date: 08 December 2006
We were really impressed how clean and tidy the installer was - he laid down dust sheets before starting and cleared up beautifully. He even moved a couple of pipes so they would take a neater job. Excellent.
Satisfied: 10 / Recommend: 10
Installation Date: 09 October 2006
I cannot speak too highly of all the workmen I had here and I would recommend them to anyone.
Satisfied: 10 / Recommend: 10
Installation Date: 04 October 2006
Govan Gas provided excellent service throughout. Whoever I dealt with or spoke to in regard to the installation I have no hesitation in recommending them to anyone in future. I hope all your installers are as good as they are.
Satisfied: 10 / Recommend: 10
Installation Date: 22 September 2006
They went out of their way to make a tidy installation. If we had work that needed doing in the future we would use them without hesitation.
Satisfied: 10 / Recommend: 10
Installation Date: 14 September 2006
Installers all very polite and efficient. Central heating installers on time each day and left everything clean and tidy at night. Thank you.
Satisfied: 10 / Recommend: 10
Installation Date: 10 August 2006
All good.
Satisfied: 10 / Recommend: 10
Installation Date: 03 August 2006